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Using the Library: Contact Us

Live Chat

Have a question? Ask a librarian with Live Chat!


Library Live Chat

 

Make an Appointment

Schedule an appointment with a Reference Librarian for help with your research topic.


Library Contact Information

Need to report a problem or issue? 

You can...

  • Speak to any staff person at any of the service desks. There are service desks located on the first, second, and fourth floors.
  • Email us using the contact form.
  • Chat with us on Live Chat
  • Call the main circulation desk at 229-333-5869, when the library is open.

Public Safety Contact Information

Need to report something suspicious?

You can contact VSU Public Safety:

  • Public Safety
  • Call Public Safety's main line (non-emergency) 229-333-7816

 

Help from a Librarian

Live Chat

A quick and easy way to ask questions when you need instant help. Whether you're in a computer lab, study room, or off campus, just click the Live Chat button on this page or on the library homepage. 

 

E-mail

A good option when the reference desk is closed. When the desk is closed the Live Chat link goes to e-mail. A librarian will reply to your e-mail during the next business day (the next time the desk is open).

 

Research Appointments

A good option if you want personalized research help with a librarian. Research Appointments are typically 30 minutes to an hour long. Groups appointments are welcome, just let us know how many students will be attending so we can plan to meet in a larger space if needed. Use the button on this page to request a research appointment. 

 

In-Person

Come by the Reference Desk to ask questions in person!

 

The Reference Desk is located on the second floor of the library.

 

Reference Desk hours are typically Monday-Thursday 8:00am-10:00pm, Friday 8:00 am-3:00pm, Saturday 1:00pm-5:00pm, and Sunday 2:00pm-10:00pm.

 

Hours can vary during the summer and during holidays. Check the library website hours page for more up-to-date information. 

 

Can't Make It to the Library In-Person?

 

Live Chat 

 

A quick and convenient way to talk to a librarian and get assistance! Click the Live Chat button on this page or on the library home page.

 

Reference Appointments 

 

Virtual meetings in Blackboard Collaborate are a good option for distance students with complex questions. In Blackboard Collaborate we can see the same screen and discuss search strategies. You can schedule a virtual research appointment using the Make an Appointment button on this page, just select online as your preferred meeting format. 

 

Phone

 

Call the Reference Desk at 229-333-7149. 

Other Contact Numbers